Visitors to Nusa Lembongan may experience temporary electricity interruptions as Bali's electricity provider, PLN, undertakes maintenance and improvements to its power network.
PLN has been carrying out maintenance and upgrades across Bali to strengthen electricity infrastructure and improve the reliability of supply. Nusa Lembongan's island electricity network can also be affected by equipment faults, supply constraints and unexpected technical problems.
Recent scheduled maintenance outages elsewhere in Bali have generally lasted around 2–3 hours, with some longer interruptions. As a practical guide, visitors might allow for interruptions of a few hours, although outages can be shorter or considerably longer depending on the cause. There is currently no verified daily outage timetable for Nusa Lembongan, so visitors should not assume that interruptions will occur at particular times.
Temporary outages may affect air conditioning, Wi-Fi, lighting and other electrical appliances. We recommend keeping phones and electronic devices charged and planning for occasional interruptions, as well as maybe getting a local eSimm or Simm card for communication during outages.
At Thula Lembongan Villas, our local team is available to assist guests and provide updates when information becomes available.While electricity interruptions can be inconvenient, Nusa Lembongan's beautiful beaches, turquoise waters, restaurants and spectacular sunsets continue to make it a wonderful island destination.
Nusa Lembongan is a special place. Its natural beauty, friendly community and relaxed island lifestyle are exactly what bring visitors here from around the world.
But island life can also come with a few challenges that are worth knowing about before your stay — particularly when it comes to occasional fires and interruptions to the electricity supply.
Like anywhere in the world, fires can happen, and there have been a number of fire incidents on Lembongan in recent years. The island has many homes, businesses and villas located relatively close together, and some traditional buildings use materials that can burn quickly. For this reason, fire prevention and awareness are particularly important.
At Thula Lembongan Villas, we take guest safety seriously. We ask guests to follow normal fire-safety precautions - If you ever notice smoke or a fire, please move to a safe area and immediately notify emergency services on 113 and our team.
Another part of island life is that the electricity supply (by Indonesia’s state-owned electricity utility) can occasionally be interrupted. Power cuts may happen because of maintenance, equipment problems, faults or other issues within the local electricity network. These interruptions are generally outside the control of individual villas and businesses.
We understand that losing electricity can be inconvenient, particularly in a tropical climate. Electricity powers many of the things that make a holiday comfortable - to mention a few, air-conditioning, fans, Wi-Fi, refrigeration and water supply.
Our team will always do what we can to assist guests during an interruption and restore normal service as soon as possible. However, the timing of restoration ultimately depends on the local electricity network.
Enjoying the Real Lembongan
These occasional challenges are part of life on a small island that is growing and developing.
We believe it is better to be open with our guests while also remembering why we all come here: the ocean, the beaches, the sunsets, the community and the wonderful slower pace of island life. So if the lights occasionally go out, take a breath, step outside and enjoy the stars. And if you see a fire, stay safe and let the local emergency services and our team know immediately.
We hope you have a wonderful stay at Lembongan Villas and enjoy everything this beautiful island has to offer.
These spots are consistently recommended on travel sites for quality breakfast and brunch experiences in Nusa Lembongan.
💡 Tips for deciding:
1. Snorkeling & Manta Bay Tours
One of the top things to do around Nusa Lembongan — snorkel vibrant reefs, and in season (dry season May–Oct) you may encounter manta rays at Manta Bay.
Book here: Nusa Lembongan and Manta Bay Snorkeling Experience (Klook)
Details: Half-day snorkeling around coral gardens and marine life; equipment + optional hotel pickup included.
Also available with multiple companies like Lembongan Activity’s 3-point or 4-spot snorkeling tours (wall, Gamat, and Mangrove Point).
2. Full Day Snorkel + Mangrove Tour
Combine sea and land nature experiences — snorkel in multiple reef spots and explore the mangrove forest by boat or kayak.
Book here: Snorkelling & Mangrove Forest Day Tour (Expedia)
Details: Snorkelling + lunch + mangrove tour included; instant confirmation with mobile voucher.
3. Dedicated Snorkel or Dive Trip to Nusa Penida
Extend your adventure to nearby Nusa Penida’s premium snorkeling and dive sites — known for turtles, coral walls and large reef ecosystems.
Book here: Snorkeling, Nusa Lembongan (GetYourGuide)
Details: Multiple full-day or half-day itineraries visiting Crystal Bay, Manta Bay, and Toyapakeh.
4. Surfing & Surf Lessons
Nusa Lembongan is legendary for its waves — from beginner breaks like Tamarind & Playgrounds to intermediate/advanced at Shipwrecks and Lacerations. Various Surf Boards are available available for rent from Coconut Beach.
Booking: Search surf schools locally such as Lembongan Surf Lesson or Nusa Island Surf School (book via social pages or your accommodation).
Tip: Many offer beginner group lessons, board rental and transport.
5. Mangrove Forest Boat or Kayak Tour
Explore the lush mangrove forest via calm waterways — a peaceful, wildlife-rich experience contrasting the beach scene.
Book here: Look for “Mangrove Tour” on GetYourGuide or locally via Lembongan Activity snorkel tours that include mangroves.
6. Explore The Island (Scooter / Bike / Guided Tour)
Hire a scooter or join an island tour to see the rugged coastline, seaweed farms, Devil’s Tear, Dream Beach, and Panorama Point.
Tip: There’s no single booking site; arrange rentals or tours through your hotel or Lembongan Trip.
Why: It’s one of the best ways to discover hidden bays, local villages, and viewpoints at your pace.
7. Day Trip to Nusa Ceningan + Yellow Bridge
Ride (by scooter or bike) across the famous Yellow Bridge to Nusa Ceningan — great for scenic views, cliff jumps, cafes and beach time.
Booking: No formal tour needed — just explore by foot, bike, or scooter.
8. Water Sports & Adrenaline Activities
Jet skiing, parasailing, banana boat rides and more are offered around the island’s beaches — perfect for high-energy afternoon fun.
Booking: Organise directly from beachfront operators at Mushroom, Jungutbatu or Sandy Bay.
9. Yoga & Wellness Classes
Slow down a day with a yoga or wellness session — relaxing and scenic in tropical island settings.
Many studios such as Island Yoga Lembongan, House of Om and Serenity Yoga Lembongan offer drop-in classes (no booking website required; check Instagram or call ahead).
10. Cultural or Unique Experiences
Gala-Gala Underground House
Explore this hand-carved underground network of rooms and tunnels — fascinating and off the beaten track.
Book locally: Ask your hotel or a tour operator about guided visits/walking routes.
Seaweed Farm Visit & Local Lifestyle Walks
See how local seaweed farmers work at low tide — a great cultural insight and super photo opportunity.
112 is Indonesia’s integrated emergency number, but it is currently available only in participating cities and regencies. Because response coverage may differ by location, travelers should also save the local police, ambulance, fire department, and accommodation contact numbers listed below.
If you are using a local SIM card, you may need to dial the Bali area code 0361 first. For overseas SIM cards, use +62 361 before the number. So to call the main emergency number, you’ll need Although 112 is the main emergency hotline, several other numbers connect directly to specific services.
Emergency Service |
Phone Number |
General Emergency |
112 |
Police |
110 |
Ambulance / Medical Emergency |
119 |
Fire Department |
113 |
Search and Rescue (BASARNAS) |
115 |
Bali also has a Tourist Police unit that specifically helps international visitors during their stay on the island. These officers are trained to assist travelers who encounter issues such as lost passports, theft, scams, or other travel-related problems. Tourist Police stations are usually located in major tourist areas like Kuta, Seminyak, Nusa Dua, and Ubud, making it easier for visitors to access assistance when needed. Many officers speak English and are experienced in helping foreign travelers navigate local procedures or communicate with authorities.
If you lose important documents or need help resolving a travel issue, contacting the Tourist Police can make the process much smoother. Travelers can also learn more about safety services by visiting the official guide on staying safe in Indonesia on the Indonesia Tourism website.
If you experience a health problem, you can go directly to a hospital or clinic. Here are some recommended options:
Contact details may change. Check the provider’s official website or ask your villa team to confirm before calling. If you need urgent medical assistance, calling 119 for an ambulance is recommended. Hotel staff can also help arrange medical transportation if needed.
Sometimes you may face situations that are not life-threatening but still require help. For example:
Dialing Rules to Remember
Call national emergency short codes directly without adding Bali’s area code. If a short code does not connect from a foreign SIM, ask your accommodation, local guide, nearby business, or another person using an Indonesian SIM to call.
Does 112 work everywhere in Bali? - No. 112 is only available in participating cities and regencies, so coverage may vary across Bali. Travelers should also save direct contacts for the police, ambulance, fire department, nearby medical facilities, and their accommodation.
Do I add +62 or 0361 to an emergency number? - No. National short codes such as 110, 112, 115, and 119 should be dialed directly. The country code +62 and the Bali area code 0361 are used only for standard telephone numbers, not for emergency short codes.
What should I do after a scooter accident in Bali? - Move to a safe area if possible and call 119 for medical help or 110 for police assistance. Take photos, record the location, exchange contact details, and notify your rental company and travel insurer before agreeing to any payment or settlement.
What should I do if my passport is stolen? - Report the theft to the nearest police station and request an official police report. You will usually need this document when contacting your embassy or consulate for an emergency passport or replacement travel document.
Can emergency operators speak English? - English support may be available in major tourist areas, but it is not guaranteed. Speak clearly, use simple sentences, and ask your villa manager, hotel staff, guide, or a nearby local person to assist if communication becomes difficult.
What information should I provide during an emergency call? - Provide your name, phone number, exact location, type of emergency, number of people involved, and any visible injuries or dangers. Mention a nearby landmark and remain on the line until the operator gives further instructions.
How do I share my exact location in Bali? - Use Google Maps or another map application to share your live location, location pin, or coordinates. Also provide the villa name, village, road, nearby landmark, and access instructions, especially in rural or hard-to-find areas. Using What3Words provides a position in remote areas where address information is easily available.
Who should I call during an ocean emergency? - Call 115 for BASARNAS, Indonesia’s national search-and-rescue agency. You should also alert lifeguards, boat crews, water sports staff, or local authorities and provide the last known location and the number of people involved.
Can my villa manager arrange medical help? - Yes. A villa manager may assist/help contact a doctor, clinic, ambulance, or hospital and explain your location. However, for serious or life-threatening conditions, travelers should contact official emergency medical services immediately.
Travel to Bali with More Confidence - This guide for international travelers, with official short codes, accurate dialing instructions is subject to change so please check these details before you set off to enjoy Bali’s beaches, temples, and nightlife, take a moment to store these numbers. Share this guide with fellow travellers so everyone is ready in case of an emergency. Safe travels, and enjoy your time in Bali with confidence.
Getting to Nusa Lembongan is surprisingly easy. From Bali, the most popular route is by fast boat from Sanur Harbour, with the crossing usually taking around 30 minutes. There are several operators to choose from, so which is the best fast boat from Sanur to Nusa Lembongan?
Here are five options worth considering.
Setia is our usual choice for guests travelling to Thula. The crossing takes around 30 minutes and, importantly for us, Setia arrives at Jungut Batu Beach, conveniently located for reaching the villas. Setia currently operates three departures from Sanur each day at 9.30am, 1.30pm and 5pm. The ferry has air-conditioning, comfortable seating and onboard toilets, with luggage assistance at either end. Keep in mind that arriving at Jungut Batu involves a beach landing, so wear shoes that are easy to remove and clothes that can cope with getting a little wet.
Contact:
WhatsApp/Sanur: +62 822 6629 5499
Lembongan: +62 822 6629 5500
Email: [email protected]
Website: setiafastferry.com
Rocky is another established Lembongan operator and is useful if you want more choice of departure times. It currently advertises four departures from Sanur daily: 10am, 12pm, 2pm and 5pm. Rocky also offers hotel transfers, which can make the journey easier if you're coming from another part of Bali.
Contact:
WhatsApp: +62 813 3909 9916
Email: [email protected]
Website: rockyfastcruise.com
D'Camel is a long-established operator running between Sanur and Nusa Lembongan, with a larger-capacity fast ferry and onboard toilet facilities.
Contact:
WhatsApp: +62 813 3951 5837
Phone: +62 361 4490 502
Email: [email protected]
Website: dcamelfastferry.com
Arthamas Express is another option with several departures throughout the day. Its current Sanur–Lembongan schedule includes 9.15am, 12.30pm, 2.30pm and 5pm, making it particularly useful if you need flexibility around your arrival time in Bali.
Contact:
Mobile: +62 811 2550 3121
Email: [email protected]
Website: arthamasexpress.com
Tanis has been operating island transport services for many years and connects Sanur with Lembongan as well as other island destinations.
Contact:
Phone/WhatsApp: +62 819 0738 1222
Email: [email protected]
Website: tanisfastcruise.com
Allow plenty of time between your flight arriving in Bali and your boat departure. Traffic from Ngurah Rai International Airport to Sanur can be unpredictable, and you'll also need time to collect your luggage and check in for the boat.
For Setia, passengers are currently asked to check in 45 minutes before departure. Boat schedules can also change because of weather, sea conditions and local events, so always confirm your departure directly with the operator before travelling.
Once you're on board, though, it doesn't take long. Around 30 minutes after leaving Sanur, you'll be swapping Bali's traffic for the slower pace of Nusa Lembongan — and your island holiday at Thula Lembongan Villas can begin.
(Disclaimer - The choice of a transfer ferry service is the sole responsibility of the traveller or individual. Thula Lembongan Villas does not recommend or endorse any of the above services.)
Travelling to Nusa Lembongan with children doesn’t mean every dinner, snorkelling trip or spa treatment needs to involve the whole family. The island has several local babysitting and nanny services, making it possible for parents to enjoy a few child-free hours while on holiday.
Whether you’d like a babysitter for an evening, an extra pair of hands during the day or help looking after little ones at your villa, here are some options to consider.
One of the best-known childcare services on the island is Nusa Baby Care, based in Jungut Batu.
The locally owned service has been operating for more than 10 years and offers babysitting for children of different ages and needs. According to The Lembongan Traveller, its carers speak English and are trained in first aid and CPR.
One of the things we particularly like about Nusa Baby Care is that it offers more than babysitting. Families can also arrange baby equipment hire and portable pool fencing — especially useful when staying in one of Lembongan's many private-pool villas.
WhatsApp: +62 822 3661 0942
Instagram: @nusa_baby_care
KyndCare is another locally based nanny and childcare service on Nusa Lembongan. It offers an alternative for families looking for babysitting or child-minding during their stay.
Phone/WhatsApp: +62 822 2162 1305
Location: Desa Nusa Lembongan
Another local option is Island Nanny Lembongan, based around Jungut Batu and Lembongan village.
This can be worth contacting if your preferred nanny service is already booked, particularly during busy holiday periods when childcare can be in high demand.
Phone/WhatsApp: +62 821 4705 1848
Location: Nusa Lembongan
As with childcare anywhere in the world, we recommend speaking directly with the provider before confirming a booking.
Tell them the number and ages of your children and whether you need daytime or evening care. For babies and toddlers, explain sleeping and feeding routines, and make sure the carer knows about any allergies or medical requirements.
It is also worth asking about first-aid and CPR training, experience caring for children of a similar age, minimum booking times and current hourly rates.
And one important point for Lembongan: private pools are common. Talk specifically about pool safety and your expectations around water. Even when using a professional nanny, parents should decide what water activities, if any, they are comfortable allowing while they're away.
A family holiday should feel like a holiday for parents too.
A trusted babysitter can mean a quiet dinner for two, a massage, a surf, or simply a couple of hours relaxing by the pool with a book.
If you're staying at Thula Lembongan Villas, babysitting can be arranged directly with one of the island's childcare providers. We recommend booking ahead, particularly during school holidays and other busy periods, and confirming all arrangements, rates and childcare requirements directly with your chosen provider.
Then all that's left to decide is what to do with a few precious hours to yourselves.
(Disclaimer - The choice of a child care service is the sole responsibility of the parents or gaurdians. Thula Lembongan Villas does not recommend or endorse any of the above services.)
This year its on the 27 September 2026
If you are staying with us at Thula Lembongan Villas around 27 September 2026, you may notice something very unusual: the boats stop.
This is not a disruption or a bad-weather day. It is Nyepi Laut, also known as Nyepi Segara — the Day of Sea Silence.
Nyepi Laut is an important Balinese tradition in the Nusa Islands. For one day, activities on the sea come to a complete stop. Traditionally, fishing, crossings and other activities on the water are suspended from approximately 6:00 am on 27 September until 6:00 am on 28 September. The tradition is associated with respect for the sea and Dewa Baruna, and also provides a time for the marine environment to rest.
What does this mean for our guests?
For visitors to Lembongan, the most important thing to know is that there will be no normal boat transfers during Nyepi Laut. Fast boats travelling between Bali and the Nusa Islands are affected. For example, Setia Fast Ferry has specifically announced that it will not operate on 27 September 2026 because of Nyepi Laut.
This means guests travelling to or from Lembongan should plan their journey carefully and avoid scheduling a boat transfer on this date.
If you are already staying at Lembongan Villas, however, there is no need to worry. The island does not simply shut down in the same way as the main Balinese Nyepi. The focus of Nyepi Laut is the sea. Recent information confirms that while crossings and marine activities are closed, tourist destinations on Nusa Lembongan can remain open to visitors already staying there.
A Different Way to Experience the Island
For an island whose life depends so heavily on the ocean, Nyepi Laut is a beautiful reminder of the relationship between the community and the sea. Most days, the ocean is Lembongan's highway. Boats bring visitors, residents, supplies and workers between the islands and Bali.
On Nyepi Laut, that highway becomes quiet.
There are no boats crossing the water, no fishing and no marine tourism activities. Instead, the ocean is given a day of silence, respect and rest. For our guests, it can be a wonderful opportunity to slow down, enjoy the island at a quieter pace and appreciate just how important the ocean is to life in Lembongan.
So if you are here on 27 September, don't worry when the boats disappear.
The ocean is simply having a day off.
If your stay includes 27 September, please speak with the Lembongan Villas team about your arrival or departure plans so we can help you arrange your travel around Nyepi Laut.